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Posts published in “Business”

RBI governor urges banks to strengthen internal governance, curb unethical practices

RBI Governor Shaktikanta Das on Monday asked bank boards to strengthen internal governance framework to curb unethical practices. “While such practices may yield short-term gains, they ultimately expose the bank to significant long-term risks, including reputational damage, supervisory scrutiny, and financial penalties,” he said in a keynote address at the Conference of Directors of Private

RBI Governor calls out banks for misclassifying complaints as customer queries

Building and maintaining this trust requires banks to place customers at the heart of their operations and ensure that products, services, and policies genuinely meet customer needs and expectations, Das said. “In this context, it is disheartening to see the nature of some of the complaints and the observations in our inspection reports...